Privacy Policy

Date: August 13, 2025

SAICOS Canada (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, https://saicoscanada.com.

1. Information We Collect

We may collect the following types of information when you interact with our site:

Personal Information: Name, billing and shipping address, email address, phone number, and payment details when you make a purchase.
Account Information: If you create an account, we collect your login credentials and order history.
Technical Information: IP address, browser type, device information, and browsing behavior via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your purchases or inquiries
Provide customer support
Improve our website, products, and services
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.
We may share data only with:

Service providers who help us operate our business (e.g., payment processors, shipping companies)
Legal authorities if required by law or to protect our rights and property

4. Payment Security

Our checkout process is powered by WooCommerce and secured with SSL encryption to ensure your payment details are protected. We do not store your full credit card information on our servers.

5. Cookies & Tracking

We use cookies to improve your shopping experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some site features may not work properly.

6. Your Rights (Canada)

You have the right to:

Access the personal information we hold about you
Request corrections or updates to your data
Withdraw consent for certain uses of your information
Request deletion of your personal data where applicable

To exercise these rights, contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

SAICOS Canada
1584 Knight Road
Comox, BC V9M 4A2
(250) 890-0422
saicoscanada@gmail.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.